Enhance Your Guest Experience with “Connect & Impress: Hospitality Communication Essentials” Training in Abbottabad

The Khyber Pakhtunkhwa Culture and Tourism Authority (KPCTA), in collaboration with Hazara University, is hosting a specialized training session titled “Connect & Impress: Hospitality Communication Essentials.” This transformative event aims to equip tourism and hospitality professionals with the vital communication tools needed to elevate guest interactions and deliver exceptional service.

Whether you’re a hotel receptionist, tour operator, travel agent, or frontline hospitality worker, this training will help you:

• Speak with clarity and purpose

• Serve with empathy and professionalism

• Resolve guest concerns effectively

• Master body language, tone, and active listening

• Transform routine service into memorable guest experiences

Running from 10:00 AM to 3:00 PM on June 2nd and 3rd, this two-day session at Hazara University, Abbottabad, promises a hands-on, interactive learning experience. Limited seats are available and registration is free of cost. Participants will receive a certificate upon successful completion of the training.

Registration is now open! Secure your spot by calling 0320-9322736 or visiting the official Registration Link.

Join us to build confidence, improve guest satisfaction, and become a true ambassador of hospitality in Pakistan’s vibrant tourism sector.