Successful e-Open Court Session Boosts Public Engagement in Khyber Pakhtunkhwa
The e-Open Court session in Khyber Pakhtunkhwa, organized by the Department of Culture, Tourism, Archaeology and Museums, wrapped up successfully today. Chaired by Additional Secretary Muhammad Nawaz, this online event fostered direct interaction with citizens. For tourism enthusiasts, such sessions highlight the department’s commitment to transparency, making it easier to plan visits to the province’s cultural and historical sites. This initiative strengthens ties between the public and institutions, enhancing overall visitor experiences.
Highlights from the Live Session
Held via Facebook Live, the session saw a large number of citizens participating actively. For example, complaints, questions, and suggestions were submitted through a provided form and comments. All inputs were carefully listened to and addressed.
Additionally, several issues were resolved on the spot. This immediate action demonstrates the department’s efficiency. As a result, participants felt heard and valued, building trust in public services.
Addressing Ongoing Concerns
While some matters required further attention, they were duly noted and forwarded to the relevant authorities. The goal is to resolve them promptly and ensure quick follow-ups.
Moreover, this approach promotes accountability. Consequently, it helps in maintaining high standards for tourism-related queries, such as site access or event information.
Future Plans for Direct Communication
The department plans to continue organizing similar e-Open Court sessions. These will focus on swift and effective problem-solving for the public.
In addition, such events aim to strengthen connections between citizens and the institution. Therefore, they encourage transparency and open dialogue, which benefits tourism promotion in Khyber Pakhtunkhwa.
Gratitude and Invitation to Participate
The department expressed gratitude to all participants for their cooperation. This collaborative spirit is key to improving services.